With AI, marketers can use tomorrow’s tech to understand today’s new normal

18 Aug 2020  |  by Melanie Davis

How artificial intelligence and machine learning can help you succeed in uncertain times.

Covid-19 has made it harder than ever to unlock the value hidden in our data.

On one hand, we’re producing more data than ever before. On the other, we’re facing an unprecedented change in the way our customers behave.

To weather this perfect storm, we need a way to sift through the vast reams of data at our disposal, and pick out gems of insight.

This is where AI comes in.

The new normal is here to stay. Customers are unlikely to go back to their old ways any time soon – we need to get used to a world of fluid, multi-channel engagement.

Success in this new world will be defined by speed and adaptability. Those who react first, and best, are the ones who will ride customer trends and turn them into opportunities.

In this environment, AI is no longer an optional extra. It is a necessity.
 

Download Making your customer insight intelligent

 

Sources:

1. https://martechseries.com/mts-insights/guest-authors/whats-happening-brand-loyalty/#:~:text=The%20decline%20in%20brand%20loyalty,selection%2C%20or%20better%20prices%20elsewhere.&text=Brands%20that%20offer%20incentives%20such,bad%20shopping%20experience%20these%20days

2. https://www.digitalcommerce360.com/article/e-commerce-sales-retail-sales-ten-year-review/

3. https://www.hubspot.com/marketing-statistics

4. https://www.retailgazette.co.uk/blog/2020/07/retail-footfall-plunges-62-in-june-as-brits-remain-cautious/

5. https://www.retailgazette.co.uk/blog/2020/07/retail-footfall-plunges-62-in-june-as-brits-remain-cautious/

6. https://techcrunch.com/2020/03/26/report-whatsapp-has-seen-a-40-increase-in-usage-due-to-covid-19-pandemic/

7. https://www.forbes.com/sites/louiscolumbus/2019/07/07/10-charts-that-will-change-your-perspective-of-ai-in-marketing/#292f203f2d03

8. https://www.marketingweek.com/rise-of-the-machines/

9. https://medium.com/syncedreview/alibabas-new-ai-chip-can-process-nearly-80k-images-per-second-63412dec22a3

10. https://www.singularityweblog.com/nick-bostrom-ted/#:~:text=And%20then%2C%20says%20Nick%20Bostrom,now%2C%20driven%20by%20thinking%20machines

11. https://www.gartner.com/en/documents/3875982/100-data-and-analytics-predictions-through-2022

Melanie Davis

Marketing Manager

Since 2007 Mel has led the Apteco marketing team in driving the Apteco brand. She has been a B2B marketer in the data and marketing technology sectors for over 17 years. Her aim is to ensure that Apteco is a trusted and respected brand that is the first point of call for all data driven marketers.

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