Apteco Annual User Group Conference 2018

16 Nov 2018 | 09:00 - 17:15 GMT

Apteco User Group Conference 2018The 2018 12th annual Apteco User Group Conference will be on Friday 16th November at the Grand Connaught Rooms, Covent Garden, London. This full day event is free and exclusive to Apteco's approved partners and their clients with Apteco software licences. Delegates will have the opportunity to meet the Apteco team and learn about new and planned features directly from the developers of the Apteco Marketing Suite™.

A range of focus groups will be on offer, allowing delegates to tailor their day based on the topics and discussions that interest them the most. Presentations from the 2018 Best use of the Apteco Marketing Suite™ Award finalists will illustrate how the software is being used to tackle real world business challenges and everyone will be invited to vote before the winner is announced at the end of the day.

The Essentials

When: Friday 16th November 2018 
Where: De Vere Grand Connaught Rooms, Covent Garden, London
Wearing: Business Casual

All the latest details and announcements about the conference will be posted on this page.


Email invitations have been sent to Apteco approved partners so that they can invite their clients. Due to a high demand for attendance at this event places will be limited and must be booked in advance. However, we will strive to accommodate all of our clients who would like to attend. If you are an Apteco Marketing Suite™ user, please contact your Apteco approved partner if you would like to attend the conference.

Booking Details

Places are limited and will be allocated equitably for all partners and clients. There is a limit of two places for each organisation wanting to attend. All delegates must have a valid Apteco software licence when the conference takes place. We will maintain a waiting list if we have excess demand for the event. 

If Apteco partners have more than two client organisations attending, then they may apply for places for additional members of staff to accompany them. Each partner will be limited to a maximum of one partner delegate per client organisation attending. Email events@apteco.com if you would like to request more places.

How to Book

Eventbrite - Apteco User Group Conference 2018

We are using the Eventbrite online booking system again to manage registrations using company booking codes. Booking codes will allow you to book two places for delegates at your organisation. Please do not use codes for delegates at other organisations. You can register places and manage bookings on behalf of colleagues / clients, or alternatively you can send them the details to allow them to register and manage their booking themselves. The event password and booking codes have been emailed to partners in their invitations. 

The Agenda

Download the event app (see below) for the full agenda. Registration starts at 9am. The conference will begin at 9.30am and close at 5.15pm.

The Event App - Download NOW!

Apteco is pleased to offer a smart phone app again this year for registered delegates. To use the app, you will need the email address used to book your place via the Eventbrite online booking system. Delegates can use the app to review the agenda, register for focus group sessions, access the venue floor plan and ask questions. During the day Apteco will keep everyone up to date and make announcements using push notifications triggered by Apteco PeopleStage™.

The app is available for Android and Apple smart phones.

The Venue - De Vere Grand Connaught Rooms

Standing on Great Queen Street, that connects Covent Garden with Holborn in the West End of London, is the Grade II* listed De Vere Grand Connaught Rooms. With a history dating back to 1775, the building has long been an important event venue, and was once home to the original Freemasons’ Tavern before becoming a hotel in 1909. Since then, the venue has hosted some of the world‘s leading politicians, royalty and celebrities with its grand Georgian architecture and art-deco interiors. Arched ornate ceilings, beautiful wood-panelling and dramatic chandeliers, the Grand Hall creates an impressive space and is well-connected for all major London transport links.

Best use of the Apteco Marketing Suite™ Award

The 2018 Best use of the Apteco Marketing Suite™ Award is to celebrate the effective use of the Apteco Marketing Suite™ to drive marketing activities, improve the customer experience and to reward those who have delivered measurable benefits to their organisation as a result.

All conference delegates will be given the opportunity to vote for their favourite entry following an informal networking session and short presentation by each of the finalists. The winning entry will be announced at the end of the conference and delegates will be invited to stay for celebratory drinks with the winners. Take a look at past award winners by visiting the awards hall of fame.

Focus Groups

Delegates can select from a range of focus groups. Delegates must download the event app to book their focus group sessions. If delegates don’t pre-book their choices, then they will need to check which sessions have available spaces on the day.

Datathon Blog Competition

Enter Apteco’s new Datathon Blog competition, being run in conjunction with the Apteco User Group Conference 2018 and you could win a Fitbit Flex 2 Wristband. Apteco are giving partners and users access to three Apteco FastStats® systems, to analyse the data and see what insights can be uncovered. The findings can then be documented in the form of a blog post and entered into the Datathon Blog Competition. Entries will be judged by Apteco’s analytics team. The deadline for entries is 5pm on Sunday 11th November 2018. Winners will be announced at the Apteco User Group Conference on 16th November.

Apex 2018: Apteco's exclusive partner event

This year our annual partner briefing and awards presentation takes place at the Durham Street Auditorium, RSA House in London on Thursday 15 November from 16:15. Apex 2018 will deliver an overview of the updates and features that will be shared at the Apteco User Group Conference the following day, provide an update on our commercial projects and insight into the future of the Apteco Marketing Suite. There will be an opportunity to ask questions at the end of the presentation and the Annual Partner Awards will be presented. Find out more

Apteco would like to thank all our delegates in advance for joining us at this year's user conference!