We put customer understanding, powerful analysis and actionable insight at the beating heart of your business. When finding the right CRM partner, why should you have to ‘choose’ between technical power and marketing intelligence? XCM is built in a balanced and agnostic way to combat that mindset..

Products & Services

Our key product offerings are supported by an array of data, analytics, insight, and customer marketing services. Underpinning these products and services is our HORIZON infrastructure, Technology and Core Modules.

Partner for 13 years since 2011

York House
Wetherby Road
YO26 7NH
United Kingdom

T: 0843 506 5970


  • Fatface
  • The Cotswold Company
  • Barbour
  • Jack Wills
  • Ladbrokes Coral Group
  • Rank Group
  • William Hill
  • Lottoland
  • Ann Summers
  • Hello Fresh
  • Betfred
  • Next
  • Liz Earle
  • Bluecrest


  • Retail
  • Sport
  • iGaming
  • Hospitality
Complete the form below to get in touch with XCM