Making the most of your partnership with Apteco

We understand the challenges our partners face in this competitive market. That's why we've built a team of experienced trainers, consultants, developers and marketers to help you succeed.

  • A dedicated partnership team who will keep in regular contact with you
  • Experienced, knowledgeable trainers who run our private and scheduled courses
  • A help desk staffed by experienced Apteco specialists
  • Expert consultants offering support with installation and consultancy services
  • An efficient, friendly admin team for all your licensing requirements
  • Professional marketing support and sales resources

Watch the video to learn more about our team and discover how we work with our partners. 

Watch video

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We will always contribute to the efforts of our partners to sell and support our software - here's how:

Sales support

Sales support

Help to generate leads
Assistance with demos
Help with proof of concepts
Solution configuration
Regular engagement with partner team

Personal technical support

Personal technical support

Dedicated support channels
Installations
Database design and system performance
Complex technical or functional problems
Upgrades and maintenance

Marketing and events

Marketing and events

'Find a partner' directory on apteco.com
Case studies to promote your expertise
Collaborative events, webinars, blogs and social media
Access to Apteco events

Online resources

Online resources

Access to the Apteco portal
Apteco online help hub
Software release documentation
LinkedIn Apteco partner group

Technical accreditations and training

Technical accreditations and training

Trainer-led product training
Online learning hub
Technical accreditations
LinkedIn training group

How can Apteco help your clients?

With over 3,700 users across the globe, we are very proud of our growing list of clients. Apteco specialises in delivering world-class software, and that's only possible with the help of our partner network. Read our customer stories to find out how our partners are using Apteco to make a real contribution in the lives of their clients.

The next level - find out how to achieve premium partner status

We recognise and reward loyalty, understanding that the best results come from true, long-lasting partnerships. Apteco’s premium partner status has been designed to distinguish our top performing partners. To qualify, partners need to achieve exceptional levels of engagement, collaboration, and success with Apteco throughout the year. The points below provide an outline of our qualification criteria. If you would like to work towards achieving this elevated status – please contact our partner team.

Speak to our partner team

Contribute and share

Contribute and share

Contribute and share your success stories by participating in the annual 'Best use of Apteco software award' competition.

Commercial performance

Commercial performance

Annual commercial performance, based on achieving agreed revenue objectives, client retention, active clients, and new customers.

Proactively engage and collaborate

Proactively engage and collaborate

Proactively engage with Apteco regularly, share case studies and testimonials, attend events and collaborate with our marketing team.

Product training and accreditations

Product training and accreditations

Ensure your team is trained and keep your technical and trainer accreditations up-to-date.

User experience

User experience

Help us improve user experience by signing up for Apteco’s telemetry programme and give regular user feedback.

Exceptional client support

Exceptional client support

Provide clients with exceptional support and ensure that they keep up to date with the latest releases.

Join the international Apteco partner community

We stand out from the crowd by working closely with our professional partner network to help users extract the full value from our insightful software.

Become a partner

Help our developers

Apteco partners and their clients play an integral part in the development of the Apteco marketing software. Partners are encouraged to provide constant feedback, helping us set development priorities. At Apteco, we strive to continually improve our software and develop new products in line with the requirements of our partners and users.

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Partner support services

To ensure that approved Apteco partners provide the best information and solutions to customers, we offer the following partner support services:

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Training

Training

Comprehensive bespoke and scheduled training courses.

Support

Support

A support desk staffed by experienced Apteco consultants.

Knowledge

Knowledge

Access to the online Apteco knowledge base.

Consultancy

Consultancy

Installation and consultancy services.

Software

Software

Quarterly software updates.

Marketing

Marketing

Sales and marketing support.

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