Customer Review Integrations
Apteco PeopleStage™, Apteco’s campaign automation tool, integrates with Trustpilot, the reliable online review community, which allows you to connect with your customers and prospects, interacting with them responsively at each point of their customer journey.
Valuable insight to refine your campaigns along each customer’s unique journey
Enhance your marketing activities using customer reviews to help you to steer customers through their experience. Each step of their journey provides valuable insight, making it easier to refine your campaign and your treatment of customers and prospects.
The Apteco Marketing Suite™ and Trustpilot integration allows you to track each customer’s experience of your products and services, by capturing their responses at different stages of the campaign or with every interaction.
This allows you to:
- Integrate the customer review process into your communication strategy.
- Refine your campaign to suit the preferences and needs of your audience.
- Interact with customers knowing how they feel about your products and services.
Maximise your marketing investment, using real customer insights to inform your decisions
This integration allows users of the Apteco Marketing Suite™ to gain real customer feedback and insight to inform customer experience levels and the campaign process. Confidently make decisions about when and how to reach your customers along their journey, as well as how to tailor your services to suit their needs.
How does it work?
The Apteco Marketing Suite™ will upload data, trigger a broadcast and receive response data enabling the user to interact with Trustpilot at relevant stages of a campaign. Helping you to steer customers through their customer journey and making it easier to refine your campaign and interactions.
Looking for more information? Our demos and case studies could inspire you with ideas for using the Apteco Marketing Suite™ in your business. Or perhaps you’re ready to choose a partner? If you have any questions, or just want to chat, please get in touch by phone or email. Our experienced team will offer advice tailored to your challenges.