Apteco Live: Annual User Group Conference 2019

22 Nov 2019 | 09:00 - 17:15 GMT

Apteco Live 2019

Apteco's annual user group conference is back and bigger than ever! Join the whole Apteco team on Friday 22 November at this year's exciting venue RIBA: Royal Institute of British Architects, London.

This FREE full day event is exclusive to Apteco's approved partners and their clients and offers delegates the opportunity to meet the Apteco team and learn about new and planned features directly from the developers of the Apteco Marketing Suite™. A range of focus groups will be on offer, allowing you to tailor the day based on the topics and discussions that interest you the most. Presentations from the 2019 Best use of the Apteco Marketing Suite™ Award finalists will illustrate how the software is being used to tackle real world business challenges and everyone will be invited to vote before the winner is announced at the end of the day.

The Essentials

When: Friday 22 November 2019 
Where: RIBA, 66 Portland Place, Marylebone, London W1B 1AD
Wear: Business Casual
Tweet: #AptecoLive @Apteco
Event app: Apteco Live 2019

All the details and announcements about the conference will be posted on this page over the coming weeks.


Email invitations are sent to Apteco approved partners so that they can invite their clients. Due to a high demand for attendance at the event places will be limited and must be booked in advance. However, we will strive to accommodate all of our clients who would like to attend. If you are an Apteco Marketing Suite™ user, please contact your Apteco approved partner if you would like to attend the conference.

How to Book - Registration is now open!

Register now!

We use the Eventbrite online booking platform to manage registrations using company booking codes. Booking codes allow you to book two places per organisation. Please do not use codes for delegates at other organisations. You can register places and manage bookings on behalf of your colleagues / clients, or alternatively you can send them the details to allow them to register and manage their booking themselves.

The event password and booking codes have been emailed to partners.

Places are limited and will be allocated equitably for all partners and clients. There is a limit of two places for each organisation wanting to attend. All delegates must have a valid Apteco software licence when the conference takes place. We will maintain a waiting list if we have excess demand for the event. 

If Apteco partners have more than two client organisations attending, then they may apply for places for additional members of staff to accompany them. Each partner will be limited to a maximum of one partner delegate per client organisation attending. Email events@apteco.com if you would like to request more places.


The Agenda

The agenda and download details for the event app will be sent to partners closer to the event. Registration starts at 9am. The conference will begin at 9.30am and close at 5.15pm.

The Event App

Apteco is pleased to offer a smart phone app again this year for registered delegates. To use the app, you will need the email address used to book your place via the Eventbrite online booking system. You can use the app to review the agenda, register for focus group sessions, access the venue floor plan and ask questions. During the day Apteco will keep everyone up to date and make announcements using push notifications triggered by Apteco PeopleStage™.

The app is available for Android and Apple smart phones. Search for Apteco Live 2019.

The Venue - RIBA

Situated in the prestigious and historic neighbourhood of Marylebone, RIBA's Grade II listed headquarters at 66 Portland Place are just a short stroll from Oxford Circus, Great Portland Street and Warren Street London Underground stations and the green open spaces of Regent’s Park. This landmark building offers visitors insight into London's rich and diverse architectural tapestry.

Best use of the Apteco Marketing Suite™ Award - Now closed for entries!

The 2019 Best use of the Apteco Marketing Suite™ Award is to celebrate the effective use of the Apteco Marketing Suite™ to drive marketing activities, improve the customer experience and to reward those who have delivered measurable benefits to their organisation as a result.

Learn more about this year's award!

All conference delegates will be given the opportunity to vote for their favourite entry following an informal networking session and short presentation by each of the finalists. The winning entry will be announced at the end of the conference and you will be invited to stay for celebratory drinks with the winners. Take a look at past award winners by visiting the awards hall of fame.

Focus Groups

Delegates can select from a range of focus groups. You must download the event app to book your focus group sessions. If you don’t pre-book your choices, then you will need to check which sessions have available spaces on the day.

Apex 2019

Learn more about Apex 2019, Apteco's exclusive annual partner awards evening taking place the day before Apteco Live.

Apteco would like to thank all our delegates in advance for joining us at this year's user conference!