It can’t be overstated, our partners Wood for Trees and Apteco tools were pivotal to not only the success of the project but its complete triumph. Being propelled across the data maturity timeline within a year meant that during Covid we were able to sustain income despite shop closures and reduced event and face to face activity. For the first time, we can be confident that we truly have a supporter-focused view ensuring the right product, channel, timing, content, and action is correct for every supporter – ultimately supporting even more cats and kittens in our care around the UK and meeting our ambitious 10-year strategy objectives.