Apteco Orbit®
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Apteco PeopleStage®
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Listen to what our partners and customers have to say about working with Apteco
LifeFit Group
Apteco software helped us to achieve our goal of having a targeted dialogue with our customers, which is based on efficient communications, automation and personalisation.
Christian Noack , Senior Manager CRM, LifeFit Group
Mind
Apteco has enabled us to create a comprehensive, automated journey - from creating complex selections, to mapping out key email touchpoints, and establishing a clear reporting infrastructure. This transformation has streamlined our processes, eliminated manual tasks, and significantly enhanced supporter engagement.
Neda Rahimi, Data and Analytics Manager, Mind
NetCologne
The Apteco solution has been essential for our day-to-day business for over five years now. Intelligent automation is a top priority for our team, because if campaign steps cannot be automated, we would not be able to implement them sustainably. Our customers' satisfaction has improved since the introduction because every customer now gets what they need. And even seemingly negative contact points generally lead to more satisfied customers thanks to the customised and timely communication.
Kristiane Burg, Head of Online and Customer Relationship Management Business Unit Private Customers, NetCologne
Nisbets
Apteco are the primary tools for insight and campaign selections and are the single version of the truth around the customer, aggregating data from sources such as CRM, ESP, web behaviour, demographic and third-party data.
Ed Ryan, Customer Insight Manager, Nisbets
NSPCC
Apteco's tools are crucial for NSPCC's supporter experience communications, enabling tailored, automated journeys for various activities including donation acknowledgements, event stewardship, and fundraising campaigns. Through Apteco, we can streamline supporter relationship management, supporting millions in fundraising while minimising resource use through sophisticated automation.
Charlotte Thompson, Supporter Experience Manager, NSPCC
P&O Ferries
Our customer journey activity is seeing open rates of over 50%, with some campaigns actually achieving an open rate of 70%. This has clearly demonstrated that the more relevant the customer communication, the greater engagement achieved.
P&O Ferries